Privacy Policy

Information we collect

We collect the details you give us directly: your name, email address, phone number, shipping address and the contents of any message you send us. When you place an order, payment details are entered on the secure checkout of our payment processor — we never see or store full card numbers. We also collect basic technical data such as browser type, device type, approximate location and the pages you view, which helps us keep the site working correctly.

How we use it

Your information is used to process and ship orders, handle refunds under our guarantee, answer support messages, prevent fraud, meet legal obligations and — only where you have opted in — send occasional product emails. We do not sell your personal data.

Sharing

We share data only with service providers who need it to do their job: payment processors, fulfilment and shipping partners, email delivery services and analytics providers. They are permitted to use your data solely to provide those services to us. We may also disclose information where required by law.

Cookies

This site uses cookies and similar technologies to remember preferences and measure traffic. You can block or delete cookies in your browser settings; some parts of the site may not function normally if you do.

Retention and security

We keep order records for as long as required for accounting and legal purposes, and support correspondence for as long as needed to resolve your issue. Data is transmitted over encrypted connections and access is limited to staff who need it. No online service can promise absolute security, but we take reasonable steps to protect your information.

Your rights

You can ask us to access, correct, export or delete your personal data, and you can withdraw marketing consent at any time. Email contact@nutrafame.com and we will respond within thirty days. This site is not directed at children under eighteen and we do not knowingly collect their data.

Changes and contact

We may update this policy; the version published here is always the current one. Questions? Email contact@nutrafame.com, Telegram @shubhammalva, or WhatsApp +91 70555 67447.